![]() Why wait until I check in to do this? Another unnecessary delay in care and unfair to make an 11 yo wait like that. Huntingdon Valley, Pennsylvania Male Mid Atlantic Retina, Huntingdon Valley. We were told billing had to verify our insurance. Then when checking in we had to wait an hour to be registered. Yonekawa directly and we got a phone call for the appt immediately. Levin as he has said he wants my son monitored frequently b/c of his condition. I contacted the office to get an appt and was told that we had to fax our records, which we did but never received a call back, I followed up and was told the doc had not reviewed the records. Levin to the Univ of Rochester but decided to return to Wills Eye b/c of the distance. Alex Levin, when he was with Wills Eye, since approximately 2016. " The process to get this appointment and the check in was very poor. If I would get flashes of light or new floaters I want to be able to be seen. Regillo said I don’t need follow up right now, but I plan to make another appointment for 18 months so that I don’t get in this situation again. I have received excellent care from all of them. This is the practice I always want to see. But I know I have enough retinal problems that I need to be able to see a retinal specialist whenever I feel the need. Maybe the insurance companies make you do that. I had to get my other doctor to refer me. So then when a doctor told me she saw a retinal problem, I couldn’t make an appointment because it was more than three years since I’d been seen. But in 2014, I was told I was stable and didn’t need to come back unless I had a problem. I have been a patient of MidAtlantic Retina for probably 20 years. " It was hard for me to get an appointment. Dr Sinclair retired a few years ago, and I have been looking to replace him without success, as others were problematic, many reasons, but Dr Garg put me at ease with his honest evaluation/assurance about my good eye retina, it’s is great shape, not at risk, much appreciated and amazed how much better compared with others. Dr Garg is the first specialist I’ve been comfortable with since specialist Dr Sinclair, who performed many follow up surgeries to correct initial retina surgeries/issues by others. Dr Garg was very professional/reassuring with his evaluation/explanations regarding my complicated history of detachments/surgeries, incl cornea surgery. I believe your staff responded/expedited my visit and I appreciated it. I would have liked to know that when making appt, then I wouldn’t have reacted so. " When making appt, I requested 1st patient in and assumed so, but at appt, I was told not possible, so I expressed displeasure and I apologize for my behavior.
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